Shipping Policy
Last Updated: May 8, 2025
At Alex Collect, we’re committed to delivering your order safely and efficiently—whether it’s collectible cards or digital desktop themes.
🌍 We Ship Worldwide
We offer international shipping on all physical products, including trading cards and collectibles. Shipping options and rates are calculated during checkout based on your location.
📦 Processing Time
- All orders are typically processed within 1–3 business days.
- You’ll receive an email confirmation once your order has shipped, including a tracking number if applicable.
🚚 Shipping Methods & Carriers
We primarily use Canada Post for domestic and international shipping. Depending on the destination, we may also ship via UPS or another trusted courier.
Available shipping options may include:
- Standard Parcel (Tracked)
- Expedited Parcel
- Xpresspost
- International Tracked Packet
💻 Digital Products (Desktop Themes)
If you purchase a Windows desktop theme, your downloads will be available immediately after payment. You’ll receive a link to download:
- A light and dark theme version
- Installation instructions
📍 Shipping Destinations
We ship worldwide, with the exception of South Korea due to licensing restrictions.
❗ Important Notes
- Tracking: Most orders include tracking; you’ll receive this by email.
- Customs & Duties: International buyers are responsible for any customs fees or taxes imposed by their country.
- Incorrect Address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
📩 Questions?
If you have any questions about your order or shipping options, feel free to email us at